Refund policy

Last updated November 11, 2026

If Tieout isn't what you needed, you can have your money back.

30 days, full refund

Email hello@coder.band within 30 days of purchase with the email address you paid with, or your Stripe receipt. We refund the full amount to the original payment method. You don't need to give a reason, though it helps us if you do, especially if your lender asked for something the package didn't include.

How long it takes

We reply within one business day. Once issued, refunds usually reach your card in 5 to 10 business days, depending on your bank.

If something is broken

If a file won't open or a number looks wrong, tell us. We will fix it, and you can still have a refund if you prefer.